Remove or turn off additional sound sources (fans, TVs, etc.) while attending an online meeting. Just don’t forget to unmute yourself when you’re taking the floor.
And make sure to disable the option “ I don’t need audio.” For example, if you want to use your computer’s built-in microphone and speakers, select Computer Mode. If you use the GoToMeeting desktop app, double-check your audio mode before joining the meeting. If you use GoToMeeting online, navigate to Settings, go to Audio and check your current audio configuration.Ĭheck your GoToMeeting audio mode. Using the wrong audio device can affect your ability to hear the other attendees and the other way around.
Maybe GoToMeeting is simply sending audio to the wrong device. If you use multiple audio devices, such as your computer’s built-in speakers, headphones, or external speakers, you may have selected the wrong audio devices. Select the right input and output devices.
Maybe this issue is caused by a temporary bad connection.
How to Fix GoToMeeting Audio and Video Issues Quick Fixes